Abstract

For casinos, implementing an effective workforce management solution tailored to unique gaming industry requirements is critical to meeting targets for short-term and long-term profitability. When staffing is approached strategically, casinos stand a much better chance of properly balancing their investment in labor and other core business objectives. This whitepaper discusses the ways in which strategic workforce management can help casinos deliver excellent customer service, improve employee morale, better address their security challenges, and comply with labor laws and union rules.

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White paper - Strategic Casino Staffing: Always a Good Bet to Increase Profitability

Abstract