Infor CRM Epiphany Interaction Advisor will fuel organic growth by driving lifetime customer loyalty and increased value at every customer touch point - without replacing existing systems.

Infor CRM Epiphany Outbound Marketing helps companies reduce campaign cycles allowing them to focus on the highest value campaigns and customers.

To compete in this challenging environment, Infor CRM Epiphany Service enables today's highly personalized contact centers to improve customer support effectiveness and accelerate response times while controlling costs.

Based on the success of Infor’s Advisor family of solutions, and designed to integrate with any 3rd party e-mail solution, E-mail Advisor is a comprehensive application that combines historical, personal, and contextual information with its real-time, self-learning engine and business rules, to help you increase response rates and capture the highest ROI for your e-mail marketing programs.

Working with familiar Microsoft products, Infor CRM Business provides a full customer relationship management suite with marketing, sales, and service capabilities that are easy-to-use, fast, and flexible.