In utilities, the pressure to operate efficiently and transparently comes from all sides. Customers expect both high-quality services and reasonable tax rates. Regulators require increasing levels of reporting and accountability. Given the diverse and aging assets of most organisations in the utilities sector, it’s a tough challenge.
Infor Utilities Essentials answers the call with advanced capabilities that meet the needs of organisations at all levels—providing an integrated, web-based approach to asset optimisation and service delivery. It enables you to reduce costs through the use of flexible technologies that integrate existing information from all parts of the organisation into one seamless system. You can efficiently maintain diverse assets such as water and sewer systems, roads and bridges, buildings, equipment, vehicles, land, and even works of art, as well as respond effectively to intensifying regulatory and security requirements.
More than 450 customers worldwide rely on Infor Utilities Essentials to provide them with a successful, cost effective and fully operational asset performance management solution.
Infor Utilities Essentials includes:
Infor EAM (Enterprise Asset Management)—integrated EAM software that optimises asset performance by improving work order, material management, purchase order, preventive maintenance and asset/equipment management processes.
Infor PM (Performance Management)—a comprehensive corporate performance management solution that enables alignment of objectives with operational budgets and activities.
Infor CRM (Customer Relationship Management)—a flexible CRM software solution that provides the tools needed to provide excellent service to customers.
Infor FMS (Financial Management System)—an integrated financial resource management solution that helps organisations address their requirements for financial accounting and budgeting, asset management, costing, and payroll.
Infor HCM (Human Capital Management)—a complete, Internet-enabled HR software solution that enables comprehensive workforce management from recruitment to retirement.
Infor Open SOA (Service-Oriented Architecture)—an architectural approach that helps organisations in utilities enhance the agility of their Infor solutions for greater business efficiency.
Utilities-specific business experience built in.
Infor Utilities Essentials is used by organisations in the utilities sector worldwide to improve efficiency, optimise asset performance, ensure regulatory compliance, consumer satisfaction and achieve your business objectives.
Infor has years of embedded industry expertise. Our business-specific, integrated solutions are targeted to help organisations like those in the utilities sector operate efficiently and transparently ... and be more enterprising.